Pengaruh InsurTech dan IT Investment terhadap Kinerja Keuangan Perusahaan Asuransi di Indonesia

Abstract

Purpose: This study looks at how IT investments and InsurTech use affected Indonesian insurance companies financial performance from 2018 to 2022.

Methodology/approach: To ascertain the significance of the link between the independent variables (IT investment and InsurTech) and the dependent variable (financial performance), the gathered data was examined using a regression model. Samples are taken using the purposive sampling approach, and secondary data are employed in this analysis.

Results/findings: The conclusion of this study shows that InsurTech has an impact on the financial performance of Indonesian insurance businesses. While the IT Investment variable has a negative effect on financial performance.

Limitations: The limitation of this research is that there is little research that discusses InsurTech and IT investment in insurance companies in Indonesia, so this research mostly refers to research conducted in other countries.

Contribution: This article offers guidance to insurance firms on how to use technology, particularly InsurTech and IT investments, and to keep creating digital products in order to stay competitive and boost revenue and services.